I emailed them back telling them I did not wish to renew and told them to cancel the invoice for $869.87. On 7th March, I received an invoice for $869.87 from Yellow pages for renewal of adverting. I have been buying advertising in Yellow Pages since 1976. Once again Apologise for the inconvenience. Currently we are trying really hard to resolve not only your issue, but other businesses as well. We just recently undergone a system changeover which has affected not only your Free listing, but many other businesses as well. You wanted an a explanation as to why the system is not showing your listing. I was quite confident in making your listing go live again, however as a result of a software issue with our system your Free Listing won't be live again till about a month from now. (SHAME! SHAME! SHAME! As they still want to play with customers the silly game) Here is the reply I have just received from Yellow Pages I'm not an expert in that field, but it looks like their system is set to delete (in 7-14 days' time) any free listings if the client did not book a paid ad, or did not take an "advantage" of their other marketing (quite expensive offers) SHAME ON YOU! Yellow pages that your business strategy is based on bating customers with your (cheating) "Free" offer. I gave them a call again, and again the problem was fixed, and like before after a week or 2 my business disappeared from the yellow page listing again. My business was appearing on yellow pages (locally) for. The guy said he is going to fix the issue. ![]() They said they were going to fix it soon, but they did not (they ignored it). I gave a call to them reporting the issue. I was surprised when after 1 month I tried to search my business locally (in my suburb) but my business did not pop up at all on the 1-st, 2nd, and last page. I said I'm not interested in those offers at the moment, as I would like to check how effectively yellow pages will work for my new business at the local market first. Before my business details appeared on the yellow pages website I had already a call from yellow pages marketing staff offering me plenty of their marketing offers. In August 2021 (over 6 months ago) I have created my acc on Yellow Pages online, as I wanted to take advantage of the offer "Start for free with FREE Ad" advertised there. "Free ad" offered by yellow pages is only for a purpose of collecting your contact details for further processing (not for your business free local ad, unfortunately) ![]() My question is since when did Yellow Pages decide to employ members of the Mafia? Are they now fully owned by them too because not one single employee here has acted any other way but this way nor have they taken any steps in attempting to resolve the issue and either fix or take down the misinformation that they have posted on their website despite the many formal and informal requests and without any regard for truth or facts. So because yellow pages is actively choosing to put information out there about our company that is false and they are actively choosing not to change that information or to take it down unless we pay them a large sum of money then it will cost our company money in the end anyway? So we requested that they at least remove our company information all together because you see.any information out on the interwebs about a company that is different or does not mesh up with other information will throw off the algorithm which in return could cause the company to either lose customers based on the fact that when they find out that a company doesn't even exist at a particular address and yet yellow pages is saying that it does.people tend to believe that the company is a scam company for one and for another, it tends to make it so that your company doesn't show up first, second or even third down the list of similar companies like yours in your area because Google can't verify that your company is the only company in your area or that it is not in fact.a scam company. They did call on one occasion and told us that if we paid them a large sum of money, then they would go ahead and update the free profile that they have our account under but otherwise, they told us there was nothing they could do to change it. ![]() This company has been asked both verbally and by written request to take down information about our company that is incorrect for over 3 years off and on now and yet they still have done nothing.
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